My sister forwarded me this scam. If you think there is a problem with your BT internet account then log directly into your BT account. NEVER click on a link in an email that asks you to confirm your details for anything. They are almost always scams, wanting you to give away your credit card detais.
This e-mail has been sent to you by BT Internet to inform you that we were unable to process your most recent payment of bill. This might be due to either of the following reasons:
1. A recent change in your personal information. (eg: billing address, phone)
2. Submitting incorrect information during bill payment process.
Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today by clicking here.
If you have already confirmed your billing information then please disregard this message as we are processing the changes you have made.
Thanks for your co-operation.