Tuesday, February 17, 2009 3:39 PM
“Mystery shopper pros”
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Mystery shopper pros is the global leader in Customer Experience Management. Our proven

experience and systems use information from a variety of sources, including mystery shop visits and

store audits to quantify the gap between your brand promise and the reality of exactly what your

customers have experienced.

Mystery shopper pros currently operates more than 120 programmes globally and is the world’s clear

leader in the customer experience category. With a force of more than 200,000 mystery shoppers

worldwide, each member of the team is trained before embarking on secret shops, ensuring you only

get qualified and relevant shoppers to your industry and neighbourhood.
Choose your own working hours

Eat out for free

Get paid to shop for some of your favourite brands

Become a member of a global mystery shopping network and have the opportunity to ‘Shop the


Help improve customer service in your local area.

Examples of details you would forward to us are after your shopping experience are:
1) How long it took you to get services.
2) Smartness of the attendant
3) Customer service professionalism
4) Sometimes you might be required to upset the attendant to see how they react to clients when they

get tensed (under pressure).

We turn the information (you gave us) over to the company executives and they would carry out their

own duties in improving their services.
Most companies employ our assistance when people give complaints about their services or when

they feel there are needs for them to improve their customer service. Your Identity would be kept

confidential as the job states (secret shopper). You would be paid $100 for every survey you carry

out ,bonus on your transportation allowance and funds would be given to you if you have to dine as

part of the duty.
Your job will be to evaluate and comment on customer service in a wide variety of shops, stores,

restaurant and services in your area. No commitment is made on this job and you would have flexible

hours as it suits you. If you are interested do send in your:
(I)Your Full Name:
(II)Your Residence address:
Zip Code:
(III)Present work address:
(IV)Home and mobile Phone numbers:
(V)Email address:
(VI)Your Age and Current Occupation:
(VII)Your Gender:
So we can look at your distance from the locations which you have to put your service into, and your

address would also be needed for your payments.

Hiring Manager
Mystery Shopper Pros MSP Services, LLC.
95 Crease Rd. Budd Lake
NJ 07828

While I’ve heard both good and bad about this “Mystery Shopping” bit, I’d say your best bet is to scrap it. There’s usually a catch somewhere, and “if it sounds too good to be true, it usually is.”