Tuesday, February 17, 2009 3:39 PM
“Mystery shopper pros”
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Mystery shopper pros is the global leader in Customer Experience Management. Our proven
experience and systems use information from a variety of sources, including mystery shop visits and
store audits to quantify the gap between your brand promise and the reality of exactly what your
customers have experienced.
Mystery shopper pros currently operates more than 120 programmes globally and is the world’s clear
leader in the customer experience category. With a force of more than 200,000 mystery shoppers
worldwide, each member of the team is trained before embarking on secret shops, ensuring you only
get qualified and relevant shoppers to your industry and neighbourhood.
Choose your own working hours
Eat out for free
Get paid to shop for some of your favourite brands
Become a member of a global mystery shopping network and have the opportunity to ‘Shop the
Help improve customer service in your local area.
Examples of details you would forward to us are after your shopping experience are:
1) How long it took you to get services.
2) Smartness of the attendant
3) Customer service professionalism
4) Sometimes you might be required to upset the attendant to see how they react to clients when they
get tensed (under pressure).
We turn the information (you gave us) over to the company executives and they would carry out their
own duties in improving their services.
Most companies employ our assistance when people give complaints about their services or when
they feel there are needs for them to improve their customer service. Your Identity would be kept
confidential as the job states (secret shopper). You would be paid $100 for every survey you carry
out ,bonus on your transportation allowance and funds would be given to you if you have to dine as
part of the duty.
Your job will be to evaluate and comment on customer service in a wide variety of shops, stores,
restaurant and services in your area. No commitment is made on this job and you would have flexible
hours as it suits you. If you are interested do send in your:
(I)Your Full Name:
(II)Your Residence address:
(III)Present work address:
(IV)Home and mobile Phone numbers:
(VI)Your Age and Current Occupation:
So we can look at your distance from the locations which you have to put your service into, and your
address would also be needed for your payments.
Mystery Shopper Pros MSP Services, LLC.
95 Crease Rd. Budd Lake
While I’ve heard both good and bad about this “Mystery Shopping” bit, I’d say your best bet is to scrap it. There’s usually a catch somewhere, and “if it sounds too good to be true, it usually is.”