BT have no need to “update your account information” and will NEVER ask you to reconfirm your details in an email. This is a scammer, who is after your credit card and/or bank account details.
This e-mail has been sent to you by BT to inform you that we were unable to update your account information. This might be due to either of the following reasons:
1. A recent change in your personal details. (eg: Address, phone number)
2. Submitting incorrect information during verification process.
Due to this, to ensure that your service is not interrupted, we request you to confirm and update your personal information today by visiting: http://www.bt.com/members/verify_account
If you have already confirmed your details then please disregard this message as we are processing the changes you have made.
Thanks for your co-operation.
Accounts Management As outlined in our User Agreement, BT (r) will
periodically send you information about site changes and enhancements.