A cautionary tale – from the Daily Mail.

This poor man thought he would surprise his son with tickets for a Chelsea football match.  When he couldn’t purchase tickets from the club, he thought he would look on the internet.

Nothing wrong with that – except that you NEED to do your homework before purchasing.  MAKE SURE that you use a reputable agency if you are purchasing tickets for an event via the internet.

Due your due diligence

If you find a website offering tickets, start by typing its name into your favourite search engine.  A quick search for online ticket express shows this:


That should ring alarm bells, and start you searching for more information.

There’s an old saying, that holds very true on the internet – “if it sounds too good to be true, it probably is”.

There are reputable ticket agencies out there, but you need to do  research to find them.

What to do if you are scammed? is registered with and hosted by  Both of these companies are based in the US.

If you feel you have been scammed by a site, first enter the domain name ( into a whois website, such as or

This will tell you who the domain name is registered with and where the content is hosted.  If the companies are in the US, you could write a formal complaint to the registrar, the host and the FBI.  Sometimes this will work and the site will be removed.  You can also write a formal complaint to any payment processors the site is using – for example, paypal, worldpay, etc.