Clearly this scammer isn’t English (or Scottish, Welsh, Irish, American, Canadian, Australian, New Zealander – and apologies to any other English speaking countries I’ve missed).  I’m told that “after the week verification” – whatever that is – that the HSBC are going to suspend my online account.  That would be difficult – I don’t have an HSBC account.

This is just a scam – the scammer is after your bank account and credit card details.  How do I know – scroll down this page and you will see the screenshots I took.

Before you do that – some words of wisdom.  NEVER click on a link in a bank email.  ALWAYS enter the address of your bank’s website DIRECTLY into your browser.

If you do make the mistake of falling for a scam bank website – CONTACT your bank immediately.

Now for the scam – followed by the screenshots:

Dear customer:

After the week verification of your online activity we have determined to suspend your
online account.

Your online account has been deactivated (reason: suspicious activity on this account).
Even if your online services has been disabled, the data may still be available for
up to 10 days, after which it will be deleted.

If you feel this deactivation is in error, please fill the active contact customer form as
soon as possible at the next link:

Thank you,
HSBC Support Holding plc
Toll-Free: 08457 400 004

hsbc scam1
If you click on the link in the email you will be taken to a fake HSBC website where you are asked to enter your banking ID. (I’ve entered made up info)




This is the website address I’m taken to. Look carefully – that isn’t the REAL address of the hsbc website.

After I clicked on “log on” – this is the information the scammers wanted. All my credit card details.





Once I’ve entered all the information that the scammer needs to use my credit card, I am taken to the REAL HSBC website.

scam6 a

Look carefully at the web address.  Can you see the difference?